Vishal Sahu Gajak - Return & Exchange Policy
At Vishal Sahu Gajak, we’re committed to delivering quality products and outstanding customer service. If something isn’t right with your order, we’re here to help. Please take a moment to review our policies on returns, exchanges.
🛍️ Return Policy
We offer a 30-day return window from the date your order is delivered. If you’d like to return an item, please ensure it meets the conditions below:
Return Conditions:
Items must be unused, unwashed, and in their original packaging with all labels intact.
A receipt or proof of purchase is required to process the return.
Items must be unused, unwashed, and in their original packaging with all labels intact.
A receipt or proof of purchase is required to process the return.
To start the return process, email us at: info@vishalsahugajak.com
Return shipments should be addressed to:
Vishal Sahu Gajak
2/sc/5/12,indra Gandhi Nagar, jagatpura, Jaipur – 302017
Phone: +91 9636525587
Note: Items sent without prior return approval will not be accepted.
If your return request is approved, we will provide you with:
A prepaid return shipping label
Instructions on packaging and sending your item back to us
📦 Damaged or Incorrect Orders
If your item arrives damaged, defective, or you receive the wrong product, please contact us immediately upon receiving your order.
Email: info@vishalsahugajak.com
We will assess the issue and arrange for a replacement or refund promptly.
❌ Items Not Eligible for Return
The following items are non-returnable:
Perishable food items (including sweets and gajak)
Customized or personalized items
Personal care products
Flammable or hazardous goods
Sale items and gift cards
Have doubts about a particular item? Reach out to us before ordering.
🔄 Exchange Policy
Need a different product?
We recommend returning the original item and placing a new order once your return is confirmed.
🇪🇺 EU 14-Day Right of Withdrawal
For customers in the European Union, you are entitled to cancel or return your order within 14 days of delivery without giving any reason. Items must be returned in original, unused condition with packaging and proof of purchase.
