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Vishal Sahu Gajak - Refund & Cancellation Policy

At Vishal Sahu Gajak, we’re committed to delivering quality products and outstanding customer service. If something isn’t right with your order, we’re here to help. Please take a moment to review our policies on refunds, and cancellations.


💰 Refund Policy

Once we receive your returned item, we’ll inspect it and notify you about your refund status.

If approved:

  • A refund will be issued to your original payment method within 10 business days.

  • Please allow additional time for your bank or payment provider to reflect the transaction.

If it’s been more than 15 business days since refund approval and you haven’t received it, contact us at:
info@vishalsahugajak.com


🚫 Order Cancellation

We accept cancellations only before the order is dispatched. If your order hasn’t shipped yet and you wish to cancel:

  • Email: vishalsahugajakudhyog@gmail.com

  • WhatsApp: +91 9636525587

  • Call: +91 9636525587

Orders already in transit cannot be cancelled.


😕 Dissatisfaction or Fulfillment Issues

If you’re not happy with the product or our service, please let us know within 72 hours of delivery. Contact us via:

  • Email: vishalsahugajakudhyog@gmail.com

  • WhatsApp: +91 9636525587

  • Call: +91 9636525587

After reviewing the issue, we’ll either:

  • Send a replacement, or

  • Process a refund within 3–5 business days


💳 How Refunds Are Issued

Refunds will be processed using the original payment method (e.g., UPI, credit/debit card, or bank transfer). Once verified, refunds are initiated promptly.


📝 Quick Overview

PolicyDetails
Return Window30 days from delivery
Non-returnable ItemsPerishables, custom items, sale items, gift cards
Free Return ShippingAvailable for approved returns
Exchange MethodReturn first, reorder separately
Refund Processing TimeWithin 10 business days of approval
Cancellation DeadlineBefore dispatch only
Restocking FeeMay apply (up to 10%) for select items

For all policy-related queries or support, feel free to reach us anytime.
📧 Email: vishalsahugajakudhyog@gmail.com
📞 Customer Support: +91 9636525587

📲 WhatsApp: +91 9636525587

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